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Frequently Asked Questions

Translator Services

Should you require a translator for your consultation, please advise
Reception, so that they can arrange this service for you. For further
information, please ask Reception.

Communicating with Doctors / Follow up of your Results

If you require a phone consultation with your Doctor, or you need to talk to your Doctor over the phone, please advise Reception on (02) 96765256. Our practice has policies in place for the follow up of your results. A recall and reminder system is in place to ensure continuity of care. For further information, please discuss with your Doctor or ask Reception.

GP Services and Sub Specialities

Our GP’s on site are Dr P. Mallick, Dr Jui Satu, Dr Pratima Herle and Dr Marjiana Rahman. Our Doctors provide General Practice and Family Medicine services, however we also specialise in the following areas; Acute/Chronic Injury Management, Corporate Medicine (Pre-Employment Examination), Men and Women’s Health.

Other Services Located On-Site

For your convenience, and to provide you with a comprehensive healthcare centre, we also have the following services located on-site; Psychologist, Physiotherapist, Audiologist, Dietician, General Surgeon, Paediatrician and Exercise Physiologist.

Consultation Fees

Barbara Boulevard Medical Centre is a Bulk-Billing practice. If you do not hold a current Medicare Card, you will be required to pay for your consultation. Our fees are $65.00 for a Standard Consultation and $90.00 for a Long Consultation. There may be other fees that apply for items or services not covered under medicare such as the filling out of certain forms and cost of materials used in your treatment eg. bandages/kits. Please enquire at reception for these fees.

Payment is required at the time of consultation. We have eftpos facilities available, and we also accept cash payments. If you have concerns about paying your fee, please discuss this with your Doctor. There may be other charges that apply in different situations. Please enquire at reception for further information.

Privacy

This practice is committed to maintaining the confidentiality of your personal health information. Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times.

Please note that all health information that is collected and used by this practice is protected by privacy legislation. WRMC follows the National Privacy Principles set out at http://www.privacy.gov.au/health
If you require a copy of our Privacy Policy, or for further information, please ask your Doctor or see Reception.

Concerns or Complaints

If you have any concerns about the medical services provided to you, please speak to your Doctor. Complaint Forms are available from Reception. Your feedback is important to us. We ensure that it will be responded to promptly. A Comments Box is also available in the Waiting Room for your feedback and comments.

Personal Referrals

Feel free to refer your friends and family to Barbara Boulevard Medical Centre. We will be delighted to see them, and we ensure that they too will receive quality healthcare.
Thank you for attending our Centre. We look forward to being of service to you in the future.
Yours sincerely,
WRMC.

Emergency Medical Attention

Please note, if you require urgent medical attention, dial 000 for an
ambulance.

After Hours Medical Attention

If you require medical attention after hours, please phone Sydney Medical Services on (02) 8724 6300

Appointments

A standard consultation is approximately 10 to 15 minutes. If you require a longer consultation, please notify Reception when booking.

We understand your time is valuable, and every effort is made to keep to appointment times, however, patient medical needs are unpredictable. Please accept our apologies in advance, should you experience an extended waiting period.

Home Visits

Home visits are available during practice Opening Hours for regular elderly patients of BBMC who are bed ridden, live within a 5km radius, and whose condition prevents them from attending the Medical Centre. Please be advised that charges may apply.